Course Agenda - Emerging Leaders
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Welcome to the Program
Leadership Self-Assessment
Relational Leadership
Role of the CMD
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CMD Panel (Why Leadership)
Purpose Driven Leadership / Presence & Influence
Emotional Intelligence & Self-Awareness
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Emotional Intelligence & Self-Awareness & Psychological Safety
Trauma-informed leadership, no tertiary trauma
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Budgeting & Financial Fundamentals for CMDs (DP IL)
Role of CMDs in Outreach & Triad Relationships
Scheduling
Operations & Finances
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Strategic Management and Planning
Aligning Team Goals with Organizational Objectives
Long-Term Planning for Clinic Growth & Improvement
Using Improvement Science to Drive Results
Case scenarios regarding improvement/goals/planning
Resilience & Adaptability in Leadership
Value Based Care Overview
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Managing through disruption, Navigating Change & Ambiguity
Leading during Calm and Crisis
US Healthcare System
Value Based Care Overview
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Creating a Collaborative & Inclusive Environment
Managing Your Team
Fostering a Patient-Centered Culture
Staffing - maintaining care teams, how to escalate issues, how to identify issues before they come up
Understanding Diverse Perspectives
Equity among professions
Equity as a value for medical directors
Meeting Management
Recognition & Team Building
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Using Data to Drive Decision-Making
Quality Metrics & Medicare STARS / Dashboard Analytics
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Managing Work-Life Balance & Boundaries
Balancing Clinical & Leadership Responsibilities
Burnout (honoring patients - schwartz rounding)
Time management/prioritization - put in place some processes
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Supporting and Developing Future Leaders
Coaching & Mentorship for Staff Growth
Root cause analysis / 5 Whys
Hiring & Talent Management, Provider retention
Compliance - patient safety
